Reviewing & Approving an Exception

The exception functionality within the Tempo Manufacturing Cloud enables organizations to determine the next steps for critical value, process issue, and non-conformance reviews in real time.

The specific handling for exceptions within an organization's system are determined by configuration settings at both the system level and the procedure template level. Exceptions are triggered automatically based upon these configurations and display for review on a central Exceptions page, as well as on the Exceptions tab of a procedure or batch run.

• For more information about exception configuration settings at the system level, review the Configuring Exceptions article.
• For more information about exception configuration settings at the procedure template level, review the Template Exceptions Settings section of the Creating a Procedure Template article.
  NOTE:

  In the event that a specific exception type has been configured to block execution at the procedure template level, those exceptions must be approved before operators can continue procedure or batch run execution.

This article covers the following topics:

• Reviewing and approving an exception on the Exceptions page
• Reviewing and approving an exception on the Exceptions tab of a procedure or batch run

TERMINOLOGY NOTE:
Exceptions are separate from, but can be triggered by, overrides that occur during procedure execution. Exceptions and overrides are separate features and have separate approval workflows.

For additional information about overrides and override approvals, review the Understanding & Approving Overrides in a Procedure Run article.

Reviewing and approving an exception on the Exceptions page

VERSION NOTE:
This article reflects Tempo v6.5. If you are using an earlier version, skip step 1, then hover over the left navigation panel and click Exceptions.

1. From the left navigation panel, click cloud Tempo > Exceptions. The Exceptions page displays.
2. Use the built-in search or filtering functionality or follow your organization's specific exception review processes to locate an exception that is awaiting approval.
3. Click Review exception in the Actions column. Information about the exception's status, context, and details displays.
4. Follow your organization's specific exception review processes. If the exception should be approved, click Approve.
5. Enter your system Email, Password (or PIN), and a Comment, then click Approve. The exception's status updates to Approved.

Reviewing and approving an exception on the Exceptions tab of a procedure or batch run

1. Navigate to the Exceptions tab of the procedure or batch run.

2. Review the Awaiting Approval section of the Exceptions tab to locate an exception that is awaiting approval. Information about the exception displays.

3. Follow your organization's specific exception review processes. If the exception should be approved, click Approve.
4. Enter your system Email, Password (or PIN), and a Comment, then click Approve. The exception's status updates to Approved.