---
title: "Forgetting Network Settings"
slug: "forgetting-network-settings"
updated: 2023-10-18T16:50:41Z
published: 2023-10-18T16:50:41Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://navigator.apprentice.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Forgetting Network Settings

**Welcome to Apprentice Navigator!** To access the full Apprentice knowledge base, log in to Navigator. To learn more, review the [Logging in to Navigator](https://navigator.apprentice.io/docs/logging-in-to-the-apprentice-knowledge-base-navigator) article.

## Issue

User is experiencing issues with the wireless network connection on their Apprentice-powered headset or iOS device.

## Solution

### Apprentice-powered Headset

1. Power on the headset then ensure you are at the device's home page before moving forward.

          **TIP:**

          

To navigate to the headset's home page, say **"Navigate Home"** or press the textured Action button on the side of the device.

1. Say **"Settings,"** then say **"Network and Internet."**
2. Say **"Wireless Networks,"** then say **"Page Down"** until **Saved networks** is displayed.
3. Say **"Saved networks,"** then say the name of the network you want to forget.
4. Say **"Forget"**.

### iOS device

1. On your iOS device, navigate to Settings.
2. Tap **Wi-Fi**.
3. Tap the the blue **"i" icon** displayed next to the name of the network you want to forget.
4. Tap **Forget This Network**.
5. Tap **Forget** to confirm.