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      Creating, Editing & Deleting a Scheduled Tandem Session on Web App (V6.5.X)
      • 13 Feb 2024
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      Creating, Editing & Deleting a Scheduled Tandem Session on Web App (V6.5.X)

      • 更新日 13 Feb 2024
      • 3 読む分
      • 印刷する
      • 闇
        光
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      記事の要約

      Who can use this feature?
        🌐 Tandem (v6.5.X, v7.X.X)
        💻 Web app
        👤 All Tandem users


      Tandem web application users can create scheduled Tandem sessions in advance, as well as update its details or delete the session from the system at any time. Scheduled Tandem session info, including canceled sessions, is shared directly via email with any collaborators who are added to the session upon creation. Review the sections below to learn more about each of the methods for creating, editing, and deleting scheduled Tandem sessions on the web application.

      This article covers the following topics:

      NOTE:

      All scheduled Tandem sessions must be at least 30 minutes long.

      Creating a scheduled Tandem session on the web app

      Via Tandem dashboard

      1. From the left navigation panel, click IconTandem Tandem.
      2. Click Dashboard.
      3. Click Schedule a Session. The Schedule a Tandem Session dialog opens with the Session Info tab displayed by default.
      4. Enter the required information in the Session Info fields:
        • Name
        • Description
        • Date
        • Start Time (AM/PM)
        • End Time (AM/PM)
      NOTES:
      • The End Time defaults to an hour after the selected Start Time.
      • The time zone that the session will take place in is indicated above the Start Time field.
        • To change your time zone preference, click account_circle Profile from the left navigation panel, then select the preferred time zone from the Tandem Time Zone Preference dropdown.
      1. (OPTIONAL) Click Collaborators to invite internal collaborators to the session.
        • Search or filter for the collaborator(s), then click the checkbox next to their name(s).
        • To select an Alternative Admin for the session, hover over an admin's name, then click Assign Alternative Admin. The Alternative Admin label displays. To remove Alternative Admin rights, click the label again.
      2. (OPTIONAL) Click Guests to invite external guests to the session.
        • Enter the guest's First Name, Last Name, and Email, then click Add Guest.
      TIP:

      If the guest has previously been added to a scheduled Tandem session, their name displays below Guest Directory. Click the checkbox next to their name to add them to the session.

      1. Click Settings. The Enable User Tile Recording setting is enabled by default. To disable the setting, click the checkbox.
      NOTES:
      • The Enable User Tile Recording setting allows the session organizer to determine if participant video tiles should be included in the recording file if the Tandem session is recorded.
      • If the setting is disabled, participant video tiles will not be included in any recording of this session.
      1. Click Save.
      NOTE:

      Upon saving the session, all participants will receive an email including the calendar invite, Tandem link, and other dial-in info.

      Via navigation panel

      Connect

      1. From the left navigation panel, click IconTandem Tandem.
      2. Click Connect.
      3. Click Schedule a session, then complete steps 4-8 as described in the Via Tandem dashboard section above.

      Sessions

      1. From the left navigation panel, click IconTandem Tandem.
      2. Click Sessions.
      3. Click Scheduled Sessions.
      4. Click Schedule New Session, then complete steps 4-8 as described in the Via Tandem dashboard section above.

      Editing a scheduled Tandem session on the web app

      1. From the left navigation panel, click IconTandem Tandem.
      2. Click Sessions.
      3. Click Scheduled Sessions.
      4. Locate and select the session you want to edit from the Scheduled Sessions list.
      5. Click the Session Info, Collaborators, Guests, and/or Settings tabs to make changes to the session's details.
      6. Click Save.
      NOTE:

      Collaborators will be notified of any session changes via email.

      Deleting a scheduled Tandem session on the web app

      Via Tandem dashboard

      1. From the left navigation panel, click IconTandem Tandem.
      2. Click Dashboard.
      3. Locate the session you want to remove below Upcoming Scheduled Sessions, then click delete Delete.
      4. Click Confirm.
      NOTE:

      Collaborators will be notified the session has been canceled via email.

      Via navigation panel

      1. From the left navigation panel, click IconTandem Tandem.
      2. Click Sessions.
      3. Click Scheduled Sessions.
      4. Locate the session you want to remove, then click delete Delete.
      5. Click Confirm.
      NOTE:

      Collaborators will be notified the session has been canceled via email.


      Next steps

      • For high-level information about Tandem, review the Tandem Overview article.
      • For additional articles about Tandem web app features and functionality, review the article links within the Tandem Web Application category.

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