Logging in to Tandem on the Headset
- 28 Jul 2022
- 1 Minute to read
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Logging in to Tandem on the Headset
- Updated on 28 Jul 2022
- 1 Minute to read
- Print
- DarkLight
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In order to log in to Tandem, you must first log in to Tandem on either the web application or iOS app.
Follow the steps below to learn how to log in to Tandem on an Apprentice-powered headset.
Logging in to Tandem on the headset using the web app
- Log in to the Tandem web app.
- Power on your headset, then say "Navigate Home."
- Within the web app Tandem dashboard, click Login to Headset.
- On the headset device, say "Tandem."
- Use the headset device camera to scan the Personal Login Code (QR code) displayed on the web app Headset Login page. The headset device will log you in to Tandem and display the Tandem dashboard on your headset device.
NOTE:
If you are experiencing difficulty scanning the QR code, ensure the headset camera is pointed in the direction of your Chrome browser. If necessary, you may also log in directly from the web app by clicking Login next to your registered headset ID, which displays on the Tandem screen during the login process.
Logging in to Tandem on the headset using the iOS app
- Log in to the Tandem iOS app.
- Power on your headset, then say "Navigate Home."
- Within the iOS app, tap My Profile.
- On the headset device, say "Tandem."
- Use the headset device camera to scan the Personal Login Code (QR code) displayed on the iOS app My Profile page. The headset device will then log you in to Tandem and display the Tandem dashboard on the headset device.
NOTE:
If you are experiencing difficulty scanning the QR code, ensure the headset camera is pointed in the direction of your iOS app and tap Enlarge QR Code.
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