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      Exceptions Overview
      • 21 Nov 2022
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      Exceptions Overview

      • Updated on 21 Nov 2022
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      Article Summary

      What packages include this feature?
        🌐 ✔️ MES (v6.3.5, v6.5) ✔️ AWI (v6.5) ✔️ LES (v6.5)


      The exception functionality within the Tempo Manufacturing Cloud enables organizations to determine the next steps for critical value, process issue, and non-conformance reviews in real-time.

      The default severity and signature requirement for various exception types can be based on the organization's internal exception and critical value review processes. If applicable, the system can also support an integration with a QMS.

      The specific handling for exceptions within an organization's system are determined by configuration settings at both the system level and the procedure template level. Exceptions are triggered automatically based upon these configurations and display for review on a central Exceptions review page as well as on the Exceptions tab of a procedure or batch run.

      NOTE:

      In the event that a specific exception type has been configured to block execution at the procedure template level, those exceptions must be approved before operators can continue procedure or batch run execution.

      Exception types

      Critical values and exceptions are grouped as follows:

      Group NameException Types
      Critical ValuesCritical Process Parameter (CPP), Critical Quality Attribute (CQA), Other Reviewable Value
      Process ExceptionsA-Note Nonconformance, A-Note Observation, Abnormal Step Completion, Manual Intervention, Override
      Process NotesA-Note Process Note
      Resource ExceptionsEquipment Input Condition Failed, Equipment Parameter Condition Failed, Location Input Condition Failed, Material Dispensing Condition Failed, Material Input Condition Failed, Material Parameter Condition Failed, Substituted Material
      Value ExceptionsCheckbox Input Condition Failed, Dropdown Input Condition Failed, Formula Condition Failed, Measure Input Condition Failed, Parameter Condition Failed, Value Input Condition Failed

      Next steps

      • For more information about exception configuration settings at the system level, review the Configuring Exceptions article.
      • For more information about exception configuration settings at the procedure template level, review the Template Exceptions Settings section of the Creating a Procedure Template article.
      • For more information about reviewing and approving an exception, review the Reviewing & Approving an Exception article.
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