Enabling & Managing MFA

Tempo users that are not otherwise managing their login via Single Sign-On (SSO) have the option to enable Multi-Factor Authentication (MFA) through Google Authenticator on their mobile device.

MFA increases account security by requiring multiple pieces of evidence (e.g., the account password and a verification code from an authentication application) before a user may log in to an account. Review the sections below to learn how to enable MFA for your Tempo account.

This article is composed of the following sections:

• Installing Google Authenticator on your mobile device
• Enabling MFA during log in
• Enabling MFA after log in
• Changing the mobile device you use for MFA
• Disabling MFA

Installing Google Authenticator on your mobile device

1. Open the relevant app store for your mobile device (e.g., Apple App Store or Google Play) and search for Google Authenticator.
2. Locate the Google Authenticator app (published by Google LLC) and tap the Install or Get button.
3. After the app completes installation, tap Open to open the app. Then, complete the steps in either the Enabling MFA during log in or Enabling MFA after log in section below using your mobile device and the Tempo web application.

Enabling MFA during log in

During the login process on the Tempo web app, a QR code displays to enable a user to conveniently set up MFA after providing their email address and password.

1. On your mobile device, ensure that the Google Authenticator app is installed and open.
   • For new Google Authentication apps, select Get Started > Scan a QR Code.
   • For existing apps, select the + (plus) icon > Scan a QR Code.
2. In the Tempo web application, locate the QR code. Use Google Authenticator to scan the QR code with your device's camera.
3. A six-digit code, which changes every 30 seconds, displays within Google Authenticator. To complete the setup process, type the six-digit code into the Token field in the Tempo web application, then click Verify. This enables MFA for your Tempo account.

Enabling MFA after log in

1. On the left navigation panel, click account_circle Profile
2. Click Security.
3. In the Multi-Factor Authentication section of the page, click Enable Multi-Factor Authentication. A QR code displays.
4. On your mobile device, ensure that the Google Authenticator app is installed and open.
   • For new Google Authentication apps, select Get Started > Scan a QR Code.
   • For existing apps, select the + (plus) icon > Scan a QR Code.
5. In the Tempo web application, locate the QR code in the Multi-Factor Authentication section. Use Google Authenticator to scan the QR code with your device's camera.
6. A six-digit code, which changes every 30 seconds, displays within Google Authenticator. To complete the setup process, type the six-digit code into the Token field in the Tempo web application, then click Verify. This enables MFA for your Tempo account.

Disabling MFA

1. Within the Tempo web application, hover over the left navigation panel, then click My Profile.
2. Click Security.
3. In the Multi-Factor Authentication section of the page, click Disable, then click Confirm (if necessary).

Changing the mobile device you use for MFA

If you get a new mobile device or need to change devices for another reason, you can disable and re-enable MFA within the Tempo web application.

1. On the left navigation panel, click account_circle Profile
2. Click Security.
3. In the Multi-Factor Authentication section of the page, click Disable, then click Confirm (if necessary).
4. Click Enable Multi-Factor Authentication. A QR code displays.
5. On your new mobile device, ensure that the Google Authenticator app is installed and open.
   • For new Google Authentication apps, select Get Started > Scan a QR Code.
   • For existing apps, select the + (plus) icon > Scan a QR Code.
6. In the Tempo web application, locate the QR code in the Multi-Factor Authentication section. Use Google Authenticator to scan the QR code with your device's camera.
7. A six-digit code, which changes every 30 seconds, displays within Google Authenticator. To complete the setup process, type the six-digit code into the Token field in the Tempo web application, then click Verify. This replaces the mobile device for MFA for your Tempo account.