Corporate Network Whitelisting Configurations

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The Apprentice.io platform is primarily made up of a Web App and a REST API.
We have many clusters deployed all over the world that serve different versions of the platform, bespoke combinations of technical capabilities, and additional levels of data segregation. Because of the complexity of our deployed environments, each customer should check with their CSM to determine the exact environment they are using.
***Please note that this document is informative and not a controlled document. ***

Apprentice.io platform whitelist rules:
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Tandem Platform
Tandem is a cloud-based video communications platform with practical Augmented Reality features used by Web, iOS, and Android based devices.

In addition to the whitelisting rules of the Apprentice.io Platform, Tandem requires access for:

  • Video and Audio streaming or processing

  • Pub/Sub messaging

Tandem platform general whitelist rules:
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WebRTC related servers
Below is the list of our globally distributed Signaling and TURN servers that should be whitelisted. Traffic may occur on both TCP (port 5349) or UDP (port 3478).

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