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      Apprentice Support Channels
      • 11 Nov 2024
      • 1 Minute to read
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      Contents

      Apprentice Support Channels

      • Updated on 11 Nov 2024
      • 1 Minute to read
      • Print
      • Dark
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      Article summary

      Welcome to Apprentice Navigator!
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      Email Support

      Contact the Apprentice Support team via email at support@apprentice.io. We recommend copying your Apprentice Account Representative onto the email. To ensure expedient resolution, please include the following information in your email:

      • User(s) Impacted:
      • User(s) Email:
      • Date and Time of Impact:
      • Customer URL:
      • Summary of Issue:
      • Full Steps to replicate:
      • Urgency:
        • Choose one: Urgent, Critical, High, Medium, Low
      • Screenshots, Videos, and other helpful information

      Phone Support

      You can reach Apprentice Support at ‪one of our support numbers:

      • United States: 1-(201)-632-3766‬.
      • Australia: 61-(180)-001-3570.

      To optimize your support experience, we recommend emailing our support team with the details highlighted above.

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