Apprentice Support Channels
- 23 Sep 2025
- 1 Minute to read
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Apprentice Support Channels
- Updated on 23 Sep 2025
- 1 Minute to read
- Print
- DarkLight
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Welcome to Apprentice Navigator!
To access the full Apprentice knowledge base, log in to Navigator. To learn more, review the Logging in to Navigator article.
Customer Support Portal
Our Apprentice Customer Support Portal is the best way to receive and keep track of your support needs. Check out the details on how to access and navigate it here.
Email Support
Contact the Apprentice Support team via email at support@apprentice.io. We recommend copying your Apprentice Account Representative onto the email. To ensure expedient resolution, please include the following information in your email:
- User(s) Impacted:
- User(s) Email:
- Date and Time of Impact:
- Customer URL:
- Summary of Issue:
- Full Steps to replicate:
- Urgency:
- Choose one: Urgent, Critical, High, Medium, Low
- Screenshots, Videos, and other helpful information
Phone Support
You can reach Apprentice Support at one of our support numbers:
- United States: 1-(201)-632-3766.
- Australia: 61-(180)-001-3570.
To optimize your support experience, we recommend emailing our support team with the details highlighted above.